Privacy Policy
Effective Date: January 1, 2025 · Last Updated: March 2026
1. Introduction
RentsMatch ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental marketplace platform.
2. Information We Collect
2.1 Personal Information You Provide
- Full name, age, and date of birth
- Email address and phone number
- Current and previous residential addresses (up to 3 previous addresses)
- Employment information including employer name and employment type
- Emergency contact information
- Occupant details including names and ages
- Pet information including type, breed, and weight
- Property photos and profile information
- Messages sent through the platform
- References provided during rental applications
2.2 Information Collected Automatically
- IP address and device identifiers
- Browser type and operating system
- Pages visited and features used
- Location data (with your permission) for map and travel time features
3. How We Use Your Information
- To create and manage your account
- To match renters with suitable listings based on preferences
- To facilitate rental applications between renters and landlords
- To send verification emails and important account notifications
- To display location-based information such as travel times and nearby amenities
- To moderate content including photos submitted by landlords
- To prevent fraud and ensure platform security
- To comply with legal obligations
4. How We Share Your Information
When you apply for a rental, your application information is shared with the landlord. We do not sell your personal information to third parties.
5. Your Rights (CCPA)
- Right to know what personal information we collect
- Right to access your personal information
- Right to request deletion of your personal information
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at [email protected]
6. Data Retention
We retain your personal information for as long as your account is active. Application data is retained for 3 years to comply with fair housing laws.
7. Security
We implement industry-standard security measures including encrypted passwords and HTTPS transmission. No method of transmission over the internet is 100% secure.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Contact Us
Email: [email protected]